Alright, let’s get something out in the open: not everyone who runs a small business is a tech pro. Some folks are wizards in the kitchen, or gifted with numbers, or amazing at talking to people, but can barely remember their own Wi-Fi password. If that sounds like you? Yep, you’re in good company. Running a business doesn’t mean you suddenly have to become a computer genius—and honestly, you shouldn’t have to.
Start Simple: Use What Makes Sense
All those flashy apps and software can get overwhelming fast. The trick? Start with the basics, and only add new tech when you actually need it. Nobody gets a trophy for using the most complicated system. Google Drive can keep your files in one safe spot, and something as straightforward as QuickBooks for bookkeeping can save a world of headaches. If you get tripped up, just search for a YouTube tutorial or call a patient friend (we all have one).
Find Tech That’s Actually Friendly
When you have to squint at instructions or you’re getting frustrated, it’s probably the software’s fault, not yours. There’s no shame in picking “dumbed-down” tools designed for beginners. Products like Square, Trello, or Mailchimp come with tons of built-in help and friendly instructions. If you’re lost, bet you’re not the first, and their help sections actually help.
Keep Your Tech Secure (But Don’t Overthink It)
Security stuff tends to sound scarier than it is. Your bank wants you to use two-factor authentication (that annoying extra code). Your website host pesters you for backups. It’s a pain, but it’s worth it. Set strong passwords, don’t use the same one everywhere, and turn on auto-updates. That alone keeps you safer than most.
Know When To Hand Stuff Off
Here’s the secret nobody really tells you: you’re allowed to get help. If updating your website or backing up receipts eats up hours, that’s time you could spend on the stuff you’re actually good at. There’s zero shame in outsourcing payroll or leaning on someone else for monthly accounting. You know your limits better than anyone. Sometimes it just makes more sense to keep things worry-free and let the experts take care of the tough bits.
Ask Questions—Lots of Them
Remember school, when teachers said there were no silly questions? Same rule applies here. When a tech support person starts spouting jargon, stop them. Say, “Wait, can you explain that in plain English?” It’s their job to help, not make you feel lost. If something makes you nervous, take it slow—ask for a video call or a quick walk-through. Some companies even have step-by-step tours if you check their website.
You Don’t Have To Go It Alone
At the end of the day, thousands of business owners are winging it right alongside you. When in doubt, trust your gut. Ask for help, start small, and focus on what lights you up about your business.
Honest truth? Nobody remembers if your tech setup was fancy. They remember your kindness, your great products, and the way you run your shop. Tech can help, but you set the vibe. And that’s really what matters.
